Incident Management
Overview
How IncidentFlow organizes active incidents, context, and investigation work.
IncidentFlow groups operational signals into incident context that responders and AI clients can inspect consistently.
Core Workflow
- Signals arrive from connected systems.
- IncidentFlow normalizes and correlates the context.
- Responders review impact, changes, and historical memory.
- MCP tools expose the same context to approved AI clients.
What Belongs Here
- Incident lifecycle concepts.
- Creating and updating incidents.
- Runbook and guide usage during investigations.
- Investigation patterns that combine integrations and workspace memory.