IncidentFlowIncidentFlowDocs
Incident Management

Creating Incidents

Create incidents from alerts, status changes, or responder actions.

Incidents can be created from automated signal grouping or from a responder action in the IncidentFlow app.

Creation Sources

  • Alert groups from observability systems.
  • Deployment or status changes that match incident rules.
  • Manual responder escalation.
  • MCP-assisted investigation workflows.

Minimum Context

An incident should include a title, affected services, severity, current status, and the source signal that started the investigation.

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