Public Knowledge

How public documentation knowledge is indexed and searched.

Public knowledge is built from published IncidentFlow documentation.

Indexed Data

Chunks include title, URL, source path, section, heading, text, content hash, and index timestamp.

Public knowledge must not include customer data, tokens, private URLs, internal incidents, or workspace-specific operational notes.

Security

Data separation and access rules for public docs and workspace memory.

Workspace Memory

How private operational memory is scoped to a workspace.