Install the Grafana Integration

Connect Grafana to IncidentFlow using a read-only service account token. The token is entered once in the IncidentFlow application and stored server-side.

Prerequisites

• Access to an IncidentFlow workspace with permission to manage integrations.
• Permission to create a Grafana service account and token.
• Your Grafana base URL and at least one datasource.

Install

1. Create a read-only service account in Grafana

   In Grafana, create a service account with a read-only (Viewer) role and generate a service account token.

2. Open the Grafana integration

   In IncidentFlow, open Integrations and select Connect Grafana.

3. Enter the connection details

   Provide the Grafana base URL and paste the service account token into the IncidentFlow application. The token is stored server-side and never exposed to MCP clients.

4. Continue to verification

   Return to IncidentFlow and confirm Grafana shows as Connected.

API token method

If your Grafana deployment does not support service accounts, a read-only API token may be used instead. Prefer a service account token where available.